Before You Reach Out
You may be able to find an instant answer to your question on one of our resource pages.
We're here to help with any questions about the audit process, payments, or report delivery.
You may be able to find an instant answer to your question on one of our resource pages.
For technical issues or questions not covered in the FAQ, please email our team directly.
Our Support Policy: Support covers ensuring your audit runs successfully, report delivery, account and billing questions, and help understanding your report findings. We're happy to clarify what any rule or score means. Support does not include vendor-specific remediation consulting, DNS configuration changes, or implementation of security policies on your behalf.
We aim to respond to most inquiries within 1-2 business days.